Solution · Smartclaims™

Deduction claims, done intelligently.

Smartclaims automates the deduction claims process, making it effortless to reclaim millions in cash leakage.

Smartclaims dashboard preview
Problem

Cash leakage could be as high as 5% of total deduction claims.

Today’s deduction claims process is labor-intensive, time-consuming, and prone to human error. It requires large staff to deal with extensive inbound claims from customers, contributing several days in days sales outstanding (DSO). Cash flow is tied up with customers — and cash ‘leaks’ from invalid claims.

How it works

A new way to handle today’s deduction claims.

Step 1

Accurate predictive models

Model is trained with historical transaction data, resulting in high accuracy and low false positives.

Step 2

Real-time predictions

Model is promoted for real-time prediction on each incoming claim.

Step 3

Seamless workflow integration

Each dispute is scored to determine validity with confidence levels. Scores integrate easily with dispute workflow via API.

Step 4

Actionable insights

Advanced analytics support model performance and root-cause analysis results.

Benefits

Productivity, cash recovery, and a lower DSO.

Productivity Gain

Improves efficiency by 2×, accurately auto-clearing at least 50% of all claims. Prioritize investigation of invalid claims.

Cash Recovery

Eliminates a rule-based approach prone to cash leakage. Accurately detects invalid deduction claims.

DSO Reduction

Accelerates dispute resolution of open invoices and claims. Automates the categorization of reason codes.

Smartclaims™ technology

Machine learning algorithm

Smartclaims utilizes machine learning algorithms to automate the deduction claims process. The algorithm finds patterns in customer behaviors from years & months of transaction records to predict the outcome of any given dispute claim.

API integration

Smartclaims is ERP agnostic. Customers invoke an API call in real time to get predictive results integrated into existing ERP rules engines and workflow tools.